EVOLVECHAT ARTIFICIAL INTELLIGENCE TECHNOLOGIES TRADE INC. (EVOLVECHAT) respects your privacy and values your data security. Therefore, with this “User and Visitor Clarification Text,” we aim to inform and enlighten you in accordance with the Personal Data Protection Law No. 6698 (KVK Law) and other relevant legislation.

This clarification text is prepared to inform you about the collection, protection, processing, and secure storage of personal data, and the necessary security measures taken to prevent unlawful use of processed data. It applies to those who apply for, use, visit, access services via third parties, purchase any services through or from EVOLVECHAT’s subsidiaries, or contact EVOLVECHAT through any communication means for suggestions, support, applications, information, usage, or complaint requests via the www.evolvechat.com website and the EVOLVECHAT mobile application.

It is important to note that, as a rule, explicit consent is obtained from you in situations where explicit consent is required. However, in exceptional cases permitted under the KVK Law, your personal data may be processed without your explicit consent. You can access our policy on the protection of personal data by visiting our website at “www.evolvechat.com“.

1 Collection of Personal Data

Methods:

Your personal data is collected verbally, in writing, and/or electronically, using automated and/or non-automated methods, with explicit consent in cases where data processing is not possible without it, and without explicit consent in other cases limited to the purposes stated above.

Through the EVOLVECHAT website, any future websites that may be established, or social media accounts operated on behalf of EVOLVECHAT, by subscribing to any service, purchasing products, becoming a member, and/or filling out any form
Through email addresses, text messages, application messages, notifications, etc., by submitting applications, purchase requests, complaints, suggestions, inquiries, requests, support, etc., and by filling out and submitting any document and record
Within EVOLVECHAT or by third parties for sales and marketing purposes, through the relevant employee or call center
Through signed, physically delivered, and submitted contracts, documents, and records
Through the individuals, companies, business partners, suppliers, banking transactions, mobile banking applications, etc., from whom services are provided or received
Additionally, we process the personal data you have made public verbally or electronically, in accordance with the purpose and within the limits specified by the legislation.

Processed Personal Data:

The personal information we collect from you directly or through your organization if you access and use EVOLVECHAT through your employer or affiliated organization is as follows;

Identity Data	This is the data group that contains information related to the identity of the individual.
Contact Data	This is the data group that can be used to contact the individual.
Transaction Security Data	This is the data group that includes transaction security data such as the individual’s IP information, log records, and cookies.

Your name, surname, date of birth (year, month, and day), email address, workplace address, billing address, postal address, signature, social media, and phone number are examples of your contact information.
Including the information you send to customer support, the comments, questions, feedback, and other information you provide to us, as well as the choices you make in areas of the website left to your discretion, such as personalized interests, preferred language, and communication preferences while using the website.

2.Purposes of Personal Data Processing

In accordance with the KVK Law and other relevant legislation, personal data is processed lawfully and fairly, limited to and relevant for the purposes for which it is processed, ensuring that it is accurate, up-to-date, specific, clear, and processed for legitimate purposes.

Personal data can be processed if at least one of the following conditions is met:

When explicit consent is obtained

When the processing of personal data belonging to the parties to a contract is necessary, provided that it is directly related to the establishment or performance of the contract,
When it is necessary for the data controller to fulfill its legal obligations,
When the processing of data is necessary for the establishment, exercise, or protection of a right,
When the processing of data is necessary for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject,

Our other purposes for processing your personal data are as follows:

Ensuring users, members, visitors, and corporate subscribers can access the website to utilize the provided service, and ensuring the security of this access,
Ensuring the security of www.EVOLVECHAT.com website, any potential future websites that may be established, or social media accounts operated on behalf of EVOLVECHAT.
The development, improvement, and creation of new products, services, benefits, and service models of our service and other products, as well as our activities.
The development of R&D stage applications and the marketing of this product.
To intervene in technical issues, facilitate access to channels such as mobile applications, websites, improve login, and provide a better user experience.
To improve service quality and ensure service control, provide information about changes, updates, and other announcements regarding our services and other products and services.
Delivering targeted advertisements, promotional messages, notifications, and other information related to our services and your interests, providing promotional messages and other information about products, events, and services of third parties such as EVOLVECHAT, its affiliates, and sponsors.
Inviting participation in user tests and surveys, as well as drawings, sweepstakes, contests, and similar promotions.
Fulfillment of financial and fiscal obligations.
Monitoring legal processes, providing information to authorized individuals, institutions, and authorities, and fulfilling obligations arising from legislation and contracts.
The conduct of business activities, the necessity of sharing data with partners, and the monitoring of processes related to the improvement of business processes.
Ensuring internal security at EVOLVECHAT, conducting risk management, performing internal audits, and conducting ethical activities.
Offering personalized content and other customizations to make products more relevant to your interests and geography, providing personalized content, internet advertising, campaigns, cross-selling, and opportunities for personalized products and services.
The verification of email addresses.
The sending of gifts, promotions, etc.
The process of organizing, storing, and archiving records, documents, and paperwork.
The tracking, addressing, and management of requests, complaints, suggestions, and support processes.
The monitoring, addressing, and management of requests, complaints, suggestions, and support processes.
Sales and other marketing activities, as well as customer relationship management, and conducting service satisfaction studies.
Sending emails (such as product and service advertisements).
Marketing analysis studies, sales and market interpretation, managerial analyses, interpretation of site usage, preparation of statistical data, tracking, and execution.

3. Transfer of Personal Data

EVOLVECHAT, in accordance with lawful purposes of processing personal data and by taking necessary security measures, may transfer the personal data and sensitive personal data of the data subject to third parties, either domestically or internationally, for the specified purposes. Subject to the presence of at least one of the data processing conditions specified in the Law on the Protection of Personal Data and compliance with the fundamental principles of data processing, your personal data may be transferred by EVOLVECHAT for limited purposes.

In accordance with the data processing conditions stated in the general principles of the Law,

Your Personal Data for the purposes stated above;

In line with requests from relevant public institutions and organizations, and limited to the purpose of the request, to legally authorized public institutions and organizations,
To ensure the fulfillment and continuity of our services, with our business partners,

For the purpose of legal proceedings, to lawyers or law firms,

It may be transferred within the framework of the personal data processing conditions specified in Articles 8 and 9 of the KVKK.

4. Your Rights under the Law on KVKK

Your Rights under Article 11 of the Law on the Protection of Personal Data (KVKK) are as follows:

You can learn whether your personal data is being processed by us.
If your personal data has been processed by us, you can request information regarding this.
You can learn the purposes for which your personal data is processed and whether your personal data is being used for these purposes,
If your personal data is being transferred domestically or internationally, you can learn the recipients to whom the personal data is transferred,
If we have processed your personal data inaccurately or incompletely, you can request correction of this data and ask for the corrected information to be transmitted to the third parties to whom we have transferred your personal data.
Although we have processed your personal data in accordance with the Law and other relevant national and international legislation, if the reasons requiring the processing of your personal data cease to exist, you may request the erasure or destruction of your personal data, and request that the corrections made in this context be transmitted to the third parties to whom we have transferred your personal data.
In the event that a result adverse to you arises solely from the analysis of the data processed by automated systems, you have the right to object to this result.
If a result adverse to you arises solely from the analysis of the data processed by automated systems, you have the right to object to this result.

To easily exercise the aforementioned rights and communicate related requests to us, you can reach us at www.evolvechat.com, [email protected], or by mail at Zafer Mah. Akçay Cad. No:142/204 Gaziemir-İzmir. Depending on the nature of your request, we will respond to you as soon as possible and no later than thirty days.

5. Cookie Policy

At EVOLVECHAT, we use cookies on our website. Depending on how you interact with it, our servers may collect the following data through the use of cookies and other technologies. We may use cookies and other technologies to store your preferences and settings, assist you with logging in, provide targeted advertising, and analyze site operations. Personal data may be stored in cookies with your explicit consent obtained within the scope of this text; if you wish to withdraw your consent for the cookies we have placed based on your explicit consent, you can do so through the channels listed above.

For more information, you can refer to the cookie policy on www.EVOLVECHAT.com. Generally, no personal data is stored in the cookies used by our websites. As a rule, cookie technology provides us only with anonymous data. However, if you wish to stop the use of cookies placed with your explicit consent as described above, you can withdraw your consent through the channels listed above.

The following information may be stored through cookies:

IP address, log records, user’s usage records on the website, login information, browsing history, browser type and version, operating system, other software installed on your device, mobile platform, and similar device identifiers, as well as other technical identifiers, computer, device, and connection information, error reports, and performance data,
Your usage data such as the features you use, your selected settings, date and time stamps, and navigation and exit pages, as well as URL clickstream data including the pages you visit or search for on the service and the terms you search for,
To provide more relevant content for location-sensitive services, information about the region, city, and district where your device is located.

You can delete cookies on your computer using your browser settings. However, if you block certain identification information, you may not be able to register, log in, access certain sections, or fully benefit from the service provided.

You can access our KVKK text from here.

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